Sorry, but you can’t know everything

Sorry, but you can’t know everything

How many times have you come across someone, or is it you, who knows a little about a lot of things so they think they can do everything. I have. hint: it’s me. So what have learned after years of screwing things up or not getting the results I wanted is that: You have to know what you don’t know Once you know that you don’t know work out what to ask so you do know That second part is actually the hard part. If you don’t know what to ask you will never get get the answers you need. Ever been in a job interview and been asked to rattle off what you know on a subject and when you don’t know everything on the spot you are deemed as “not knowing”? Well what if you could be asked about just about anything and within 30 seconds you have checked on Google and because you KNOW WHAT TO ASK you have a better answer than trying to grasp vaguely remembered fact from the recesses of you brain? you would be a rockstar. Well that is the lesson to learn. What are the questions to ask when you need to know more. A little knowledge can take you a long way if you know what to ask next to get that little...
Is there still a place for traditional marketing?

Is there still a place for traditional marketing?

Too bloody right there is! I was meeting with a potential client the other day after being introduced to them via a traditional PR firm. This firm does not have a handle on digital yet and at the moment do not need it to survive, or even thrive in their case. Even though their digital chops are not there it struck me during this meeting as they presented their “traditional” approach that without the “old school” approach the digital tac becomes that much harder. Think of somewhere like Super Amart. Dan and the crew from Next Thursday are doing a fantastic job of getting that brand seen and known a little better through the use of a “back to basics” approach of getting a great looking product up and in front of people, literally (think massive billboards). This approach is then creating that “top of mind” for someone to go and search online for Super Amart, not “affordable leather couches” where the search results have been flooded by companies who can import cheap couches then spend the savings on SEO and SEM. Wouldn’t you prefer a method of bringing the old and new together to deliver the most cost effective execution imaginable? I sure as hell would.   How many cliche’s did you spot...
Professionals and Authority

Professionals and Authority

So, I had the pleasure of meeting a professional athlete yesterday who was a quiet and humble man who had an air of a man who knew who he was and what he could do in his arena. On the other side here was a man who had conquered his sport and had a worldwide following but in his new venture as business owner and ambassador he was a new student. I could see his uneasy demeanor so I probed him on his sport with the view to getting my kids into the sport. That did the trick he went into “his” world and the comfort came back. We continued the meeting and I could see that he knew he was a little out of his depth but I could also see that he had made the decision to improve his skills within realm of business. So are you a professional who has honed their skills into a specific role or field? Or have you started to increase your scope so you can give back to your clients your knowledge and understanding of their needs and expertise? An all rounder will always beat a single minded expert in this business world (Tweet...
Are you Omnichannel?

Are you Omnichannel?

Yes, that is a serious question. So the next question is what IS omnichannel? Omnichannel (also spelled omni-channel) is a multichannel approach to sales that seeks to provide the customer with a seamless shopping experience whether the customer is shopping online from a desktop or mobile device, by telephone or in a bricks and mortar store. So first and foremost is your web presence responsive, ie it works on all devices and is still a decent sales tool on mobile devices? Are you employing offline channels to direct people to your online presence? How are you tracking this? Do you have the mechanisms to even marry the offline and online parts of your marketing and sales procedures or are you blazing away on whatever channel you can get to? Then we move into the intangible things that are hard to track and quantify, such as a decent SEO strategy. You are paying for the SEO services but no one can ever be 100% sure of it’s complete...
Automation is the new frontier

Automation is the new frontier

I have written before about the wonders automating systems with things like IFTTT and Zapier. But now people are starting to see the true power of things for everyone. Take for example the disabled who just need the door to unlock, the alarm to turn and the lights to turn on when they get home. Bet you hadn’t thought of using online automation for that? What about a distress signal instigated by an elderly person suddenly falling with a phone in there pocket then not moving. The phone would have felt the sudden fall then the lack of motion. This could then trigger an alert via an app to tell nursing home staff of the fall or one step further send a distress signal to the Ambulance service with GPS co-ordinates from the phone. We can then look at saving the planet. How about office towers that purely use lighting and air conditioning controlled by movement being detected and not relying on people to turn lights or heating/cooling off as they leave. How about using purely the power of digital assets. You instigate an online advertising campaign via Google Adwords. This campaign is driving people to your landing page to register for a free e-book. This registration is taken via Infusionsoft and these people are then in your workflow of timed and thought out sales pitches. Throughout the wholse process you are being notified of each registration that is being recorded automatically in a spreadsheet for you check or you are getting emails. Currently there about 1000 different interactions you can use online and offline to automate just about...
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